Category: Consumer Info

Consumer Info, Weekly update

CONSUMER Q&A: 3 MINUTES WITH MULTICHOICE UGANDA’S HASSAN SALEH

21st SEPTEMBER 2021 Hassan is the Managing Director of MultiChoice Uganda and a commercial leader with an appetite for change leadership. Before this, he has had over 20 years of work experience in different capacities across Africa in the Telecommunications and Fast Moving Consumer Goods industries. Here Hassan spares a moment to answer some consumer questions… What is DSTV/Multichoice doing to encourage the growth and … Continue reading CONSUMER Q&A: 3 MINUTES WITH MULTICHOICE UGANDA’S HASSAN SALEH

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Consumer Info, News

RAISING DIGITAL CITIZENS

The internet has become a daily, trusted, reliable and accurate source of information for many people. Besides, with the increased use of social networking sites such as Facebook, Twitter, Instagram, WhatsApp, Snapchat among others, many users especially young people now have access to an almost endless supply of information and opportunity for interaction. However, this comes at the cost of Minors having to deal with … Continue reading RAISING DIGITAL CITIZENS

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Consumer Info, News

THE COMMUNICATIONS SECTOR AT A GLANCE

The NRM government has placed Information and Communication Technology (ICT) as one of the key drivers of efficiency and effectiveness in service delivery, production processes and communication. Uganda Communications Commission (the Commission) seeks to promote the development of a robust communications sector in Uganda. ICTs are playing a significant role in achieving the overall goal of the 2016 Manifesto that is “Taking Uganda to Modernity … Continue reading THE COMMUNICATIONS SECTOR AT A GLANCE

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Consumer Info, News

IS UCC SUPPRESSING THE MEDIA?

The media fraternity is up in arms over the UCC’s directive to suspend media managers, now known to be stepping aside to pave the way for investigations. The outcry is on the purported heavy-handedness of the regulator, purportedly punishing before giving fair hearing and issues around the mandate of the regulator, particularly whether the regulator has the powers to suspend or ask media managers to … Continue reading IS UCC SUPPRESSING THE MEDIA?

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Consumer Info, Press release

SIM CARD VALIDATION AND DEACTIVATION

This is clarification on the ongoing SIM card validation exercise by Telecom operators, leading up to the 1st May 2019 deactivation; please find vital information for consideration below: A customer who registered using their NIN and Name – there is no action required. You will not be affected by the upcoming deactivation. Note, no action is required. A customer with more than one number of … Continue reading SIM CARD VALIDATION AND DEACTIVATION

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Consumer Info, News

GUIDELINES ON LIABILITY IN THE POST AND COURIER MARKET

A licensee shall in sending, conveyance and delivery of letters, items and parcels of its customers guard against loss or damage to postal items; Obligations of a Licensee  A licensee shall in sending, conveyance and delivery of letters, items and parcels of its customers: Meet the quality of service parameters set by the Commission, including the delivery of postal items within a reasonable time; Guard … Continue reading GUIDELINES ON LIABILITY IN THE POST AND COURIER MARKET

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